Messed up GA5 purchase

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teeco
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Messed up GA5 purchase

Post by teeco »

Hi Guy's, i recently purchased the upgrade of GA5 without checking properly thinking i could upgrade from cubase 10.5 GA5se. Now i need to pay for the full license after already paying for the upgrade. As anyone been through this and what options do i have.

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Makumbaria
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Re: Messed up GA5 purchase

Post by Makumbaria »

Hi, Do you need to contact Nexway (the online shop seller). They can refund your wrong purchase.

Try this link:

https://steinbergnxw.zendesk.com/hc/en-us/requests/new
Cubase Pro 10.5.20 / Wavelab el 10.0.30 / Cubasis 2.8 / CMC-TP/CH/AI/QC/PD / Cubase IC Pro 1.2.2
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teeco
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Joined: Sun Jan 22, 2017 9:05 pm
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Re: Messed up GA5 purchase

Post by teeco »

Thanks Makumbaria, i found the what i needed to do. It can be done through email or through the link you provided. Thanks again.

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