SL7 Crossgrade

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ulesto
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SL7 Crossgrade

Post by ulesto »

Just went to purchase Spectralayers 7 as a crossgrade from RX, and there is no SpectraLayers in the dropdown for Nexway verify. Will this be added soon, or can you verify using another product's file upload (ie Cubase)?
Mac Pro, OSX 10.14.6, MR816CSX, Cubase Pro 10.5, Wavelab Pro 10, Halion 6, Halion Sonic, HSO, Waves, UAD...

Luis Dongo
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Re: SL7 Crossgrade

Post by Luis Dongo »

Hello ulesto,

thanks for letting us know! We are working on it already.
I'll let you know as soon as it's possible to upload the proof of eligibility.

All the best,
Luis
Luis Dongo
Marketing Manager - Pro Audio

Steinberg Media Technologies GmbH
Hamburg, Germany
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madpanic
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Re: SL7 Crossgrade

Post by madpanic »

Will this also apply to Adobe Audition crossgrades? Also what proof is required, I presume a purchase receipt? Will this also cover Adobe Audition if part of the Adobe CS6 suite?

J L Bowie
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Re: SL7 Crossgrade

Post by J L Bowie »

Hopefully they get this sorted soon. Tried to do the Adobe Audition cross-grade myself yesterday for Spectralayers Pro 7, but the drop down list did not contain the option when it came to uploading proof of purchase.
(Z68 i7 Quad, 32 GB SD Ram, Nvidia Quadro 2200) Nuendo 10.3/64 on Win 10 Pro version 1909, UAD2 DUO,Tascam DM 4800 IF-FW/DM MKII,GA5, Halion 6, (Steinberg Houston -18 years and counting) DNXHD License 2
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Cubase user since VST
Nuendo user since V2

ulesto
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Re: SL7 Crossgrade

Post by ulesto »

Luis Dongo wrote:
Tue Aug 04, 2020 9:46 am
Hello ulesto,

thanks for letting us know! We are working on it already.
I'll let you know as soon as it's possible to upload the proof of eligibility.

All the best,
Luis
Great. Thanks for your response.
Mac Pro, OSX 10.14.6, MR816CSX, Cubase Pro 10.5, Wavelab Pro 10, Halion 6, Halion Sonic, HSO, Waves, UAD...

Luis Dongo
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Re: SL7 Crossgrade

Post by Luis Dongo »

Hello all,

The issue should have been solved earlier today. Please give it another try and let me know if it still isn’t working.

All the best,
Luis Dongo
Marketing Manager - Pro Audio

Steinberg Media Technologies GmbH
Hamburg, Germany
Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud.

ulesto
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Re: SL7 Crossgrade

Post by ulesto »

Just purchased. All fine now.
Mac Pro, OSX 10.14.6, MR816CSX, Cubase Pro 10.5, Wavelab Pro 10, Halion 6, Halion Sonic, HSO, Waves, UAD...

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