Cubasis 3 for Android does not show up in my MySteinberg License Portal

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Zwirch
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Joined: Sat Feb 12, 2011 11:36 pm
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Cubasis 3 for Android does not show up in my MySteinberg License Portal

Post by Zwirch »

Description
I just downloaded Cubasis 3 incl. all plugins from the Android Play Store. I have registered my Installation by installing RoomWorks SE and used my MySteinberg Account doing so. It seems to have worked, because Cubasis said so and RoomWorks in available for me.

Expected Results
The license should show up in my MySteinberg License portal.

Actual Results
Unfortunately Cubasis 3 does not show up in my MySteinberg License Portal, while my Cubasis 2 license from my old iPad does so.

Environment
Samsung Galaxy S10, Android 10, German language

Hope you can help me out with this.

Thanks!
Stefan

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LSlowak
Steinberg Employee
Posts: 4188
Joined: Thu Aug 08, 2013 12:36 pm
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Re: Cubasis 3 for Android does not show up in my MySteinberg License Portal

Post by LSlowak »

Hi Stefan,

Thanks for your message and report, shared with our engineering.

Best,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

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